Frequently Asked Questions
Got questions? We've got answers!
Explore Denmark's only jigsaw puzzle store. The shop has a large, beautiful selection of slightly different puzzles, we are e-marked online for your security, and we have a physical store you can visit in Helsingør!
Got questions? We've got answers!
Absolutely! We offer a hassle-free refund policy within [specified timeframe] from the date of delivery. Check our Refund Policy page for more details.
Yes, refunds must be requested within [specified timeframe] from the date of delivery.
Shipping costs are generally non-refundable, except in cases of damaged or defective items.
Standard shipping times vary based on your location. You can find estimated delivery times at checkout.
Ja, vi tilbyder fremskyndet forsendelse mod et ekstra gebyr.
A6: Absolutely! You will receive a tracking number once your order is shipped.
Modifications are possible if the order hasn't been processed. Contact our support team for assistance.
Orders can be cancelled before they are shipped. Reach out to our customer support for prompt assistance.
Address changes are possible if the order hasn't been shipped yet. Contact us immediately for help.
We do not offer assembly services, but our instructions are designed to make the process easy for you.
Orders can be cancelled before they are shipped. Reach out to our customer support for prompt assistance.
Certainly! Reach out to our support team, and we'll guide you through any assembly challenges.
when you have Penny Puzzle in your basket. No minimum.
1-3 days
shipping available
and the e-label for your safety